Shipping Policy

Alongside Australia and New Zealand, we've expanded our shipping destinations to include Canada, Philippines, Singapore, Taiwan, United Kingdom, and the United States! If you're looking to take Par Kie on a global adventure to countries not listed, please contact our support team for international shipping options!

What shipping courier do you use?
All orders are shipped from our Sydney warehouse via Australia Post.

How can I track my order?
After processing your order, we'll make sure it's packed and prepped for its journey to you! Expect an email from us with a tracking number, as soon as your package is en route. This way, you can stay updated on its progress through Australia Post.


How much is shipping?

🇦🇺 Australia Shipping

  • Free standard Shipping on orders $50 and over
  • Orders under $50: Standard shipping is $7.95 flat rate
  • Est. Delivery time 2-5 business days

Express Shipping

  • Free Express Shipping on orders $150 and over
  • Orders under $150: Express shipping is $12
  • Est. Delivery time 1-3 business days

All prices are in Australian Dollars. Delivery times are estimates and may be affected by factors beyond our control.

🇳🇿 New Zealand Shipping

  • Free Standard Shipping on orders over $120
  • Orders under $120: Standard shipping is $7.95
  • Express Shipping available on all orders: $15

Estimated Delivery Times

  • Standard: 8–12 business days
  • Express : 4–8 business days

All prices are in Australian Dollars. Delivery times are estimates and may be affected by factors beyond our control.

🇺🇸 USA Shipping

  • Standard Shipping: $6.95 USD on all orders
  • Estimated Delivery: 6–9 business days

Delivery times are estimates and may be affected by factors beyond our control.

🧾 Duties & Taxes

  • Shipping fees do not include international duties, taxes, tariffs, or customs charges. These fees are not included in your order total and are the customer’s responsibility.
  • Please check with your local customs office for more information before placing your order.

🌏 International Shipping

🇨🇦 Canada
• Standard Shipping: flat rate of $9.95 CAD
• 6–9 business days

🇵🇭 Philippines
• Standard Shipping: flat rate of ₱550 PHP
• 10–18 business days

🇸🇬 Singapore
• Standard Shipping: flat rate of $9.95 SGD
• 4–7 business days

🇲🇾 Malaysia
• Standard Shipping: flat rate of RM44 MYR
• 5–12 business days

🇹🇼 Taiwan
• Standard Shipping: flat rate of $15 AUD
• 6–10 business days

🇬🇧 United Kingdom
• Standard Shipping: flat rate of £7.50 GBP
• 5–9 business days

📦 Delivery times are estimates and may be affected by factors beyond our control.

🚚 All international shipments include tracking.

🧾 Duties & Taxes
Shipping charges do not include duties, taxes, or customs fees. These are the customer’s responsibility and vary by destination. Please check with your local customs office before placing an order.

International Orders
Please note that shipments to destinations outside of Australia might be subject to additional tax and/or customs charges upon their arrival. Prior to placing your order, we advise you to review and check for any potential import fees for which you will be responsible.

*Please note, shipping charges do not include international duties, taxes, tariffs or custom fees. These fees are not included in your order total and are the customer’s responsibility.

Please check with your local customs office for more information before placing your order.

We’re not responsible for refunds if:

  • The package is refused due to duties or taxes charged at delivery.
  • The recipient does not pick up the package from the local post or customs facility.
  • The shipment is denied entry due to country-specific import restrictions.
  • Items are missing because they were held or removed by customs.
  • The shipping address provided was incorrect or incomplete.

Oops, I've made a mistake. Can I still change my shipping address?
Have a last-minute change in your shipping address? Just send an email to our support team. Make sure to include the word 'URGENT' and your 'ORDER NUMBER' in the subject line. We'll do our best to help, but please keep in mind that once your item is shipped, we won't be able to make changes to your order or shipping address.

How quickly do you process orders?
We’re committed to a swift order experience, orders will be shipped within 1-2 days (Australia wide).‍Just a heads up, delivery times may vary due to any potential delays with Australia Post. But don't worry! We're committed to getting your orders to you between Monday and Friday (excluding public holidays).

Can I ship to a PO Box?
So sorry, but we can't ship orders to P.O. boxes at the moment.